- *NOTE: If the pump needs to be fitted with cable, the delivery cost may be higher depending on the length and subsequent weight of the cable; we will always discuss any additional cost with you. Please call us on 01769 575990 for more information on purchasing a pump with cable fitted.
Delivery is variable on weight, therefore if you place an order for a large pump, have a special order or the products need to be transported via a pallet, delivery cost will be higher. We will always discuss delivery costs with you before you purchase.
On receipt of the goods please inspect carefully for damage and advise the carrier’s driver accordingly. If you are unable to fully inspect the goods for whatever reason, please sign the consignment note as “unexamined”. Should you sign the consignment note as “received in good condition”, you may be liable for any damages.
Any damages should be advised via e-mail to us within 24 hours of receipt to avoid additional charges.
Please call +44 (0) 01769 575990 for Emergency Delivery prices.
Return deliveries will be subject to additional charges, which we will confirm before processing your order.
There may also be delays whilst we arrange suitable shipment. Customers should note that they will be responsible for all import duties and taxes.
Refunds Policy
If you send your item back to us, we will process the returned item, then notify you via e-mail of your refund. You can expect a refund in the same form of payment originally used for the purchase within three weeks of our receiving your return.